Privacy Policy
Effective Date: 15/02/2025
At English Studio, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and online platform. By enrolling in our courses or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information from you:
1.1 Personal Information
- Name, email address, phone number, and other contact details provided during registration.
- Payment information for processing course fees.
- Information provided during course activities, such as responses, assignments, and feedback.
1.2 Usage Data
- Log data, including your IP address, browser type, and operating system, to monitor and improve platform performance.
- Interaction data, such as pages visited, time spent on the platform, and features used, to enhance user experience.
1.3 Technical Requirements
- Device and internet connection information to ensure compatibility with our platform.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and improve our courses and platform.
- To communicate with you about classes, updates, and promotions.
- To process payments securely.
- To provide personalized support and tailor learning resources to your needs.
- To ensure compliance with our Code of Conduct and Terms of Use.
3. Sharing Your Information
We respect your privacy and will not share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist with payment processing, hosting, or technical support.
- Legal Obligations: We may disclose information if required to do so by law or in response to valid legal requests.
- Protection of Rights: We may share information to protect the safety, rights, or property of English Studio, our users, or the public.
4. Data Storage and Security
We are committed to protecting your information. To safeguard your data:
- Personal information is stored on secure servers with access restricted to authorized personnel.
- Payment information is processed through secure and compliant third-party payment gateways.
- We use encryption and other security measures to protect against unauthorized access, alteration, or disclosure of your data.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to your information and correct inaccuracies.
- Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Withdraw Consent: You can withdraw consent for specific uses of your information, such as marketing communications.
- To exercise these rights, please contact us at englishstudiolive@gmail.com
6. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyse usage and improve our services. You can disable cookies through your browser settings, but this may affect your ability to access certain features.
7. Third-Party Links
Our platform may contain links to external websites. English Studio is not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of these websites
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or applicable laws. We will notify you of significant updates by posting the revised policy on our website and updating the effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at: